At Preferred Training Networks our primary goal is to ensure complete client satisfaction. We adhere to a strict code of ethics. We always aim to earn your trust and respect. In the event of non delivery of our high standards, we will provide you a full and satisfactory recovery.

Details of our service guarantee:

• We offer a refund of the training investment within 7 working days, in the event of any dissatisfaction.
• We ensure that our network of trainers adhere to strict quality control guidelines.
• We hold all client information confidential.
• We continuously and openly communicate with our clients throughout the training process.
• We provide fair and unbiased advice and recommendations at all times.
• We support our recommendations with available facts and past experience.

If you have any concerns, please contact our Relationship Marketing Manager Melinda Carlisle on +61 3 9805 8000.

We assure you that all your concerns will be promptly addressed.
Your complete satisfaction is of utmost importance to us.