Chaos Management

You can get a great understanding of the strength of an organisation by observing its people during times of chaos. Some organisations panic and everybody runs around in circles. They send conflicting messages to everyone and the media has a field day with the poor organisational spokesperson.

High performing organisations take the chaos in their stride. Their contingency plans kick in and most of the emergencies have been fended off. This program was designed to help your people manage chaos in a more disciplined manner.

How good are your chaos management skills?

Ask yourself the following questions:

1. Our people make fast and correct decisions during a chaos

2. Our people can read the signals of a potential chaos

3. Our people can map out a problem which might be intertwined with the organisational processes

4. Our people have a proven platform to work from during a chaos

5. We have a culture that acknowledges intuition and interpretation

6. Our people have a positive attitude when chaos is looming

7. We have contingency plans to avoid likely chaos

8. Our people know how to communicate in chaotic times

9. Our people know how to manage their priorities and tasks

10. Our people set realistic goals

11. Our people think on their feet

12. Our people have allocated resources for managing chaos

13. Our people know how to effectively manage anxiety, body language and stress levels during a chaos

14. Our people are in control and know what to do when chaos arrives

15. Our people are calm during chaos

16. Our people reassure others that the chaos will end and things will normalise

17. Our people use active listening and questioning skills

Key learning outcomes

Your Chaos Management program will give participants the skills in:

Understanding the chaos lifecycle
Understanding the root cause of the chaos
Using key tools for managing chaos
Profiling and mapping the problems that could cause future chaos
Understanding the importance of contingency planning
Assessing and interpreting an interim strategic plan
Ensuring effective flow of communication within the organisation
Setting periodic reviews of your chaos management plans
Setting effective decision making boundaries
Ensuring that deadlines are met on time
Effectively communicating any change going to take place in the organisation
Setting realistic KPI’s and KRA’s
Allocating resources in times of any potential chaos
Understanding the importance of managing time and tasks effectively
Managing stress and tension during chaos

Would you like to attend this program?

For maximum effectiveness, this program is best conducted as an in-house program.

Ideal group size: 4 - 12 participants.

Venue: For your convenience, you can choose to conduct this program at your business premises. Alternatively, we can provide a training venue at a small additional cost.

Duration: This program can be adapted to meet your requirements.

Cost: Price on request.

Target Audience: Employees, Supervisors, Team Leaders, Senior Managers or CEOs.

If you would like more information on this training program, please contact: Melinda Kavanagh - Marketing Manager 03 9805 8000 Email: mkavanagh@preftrain.com

Chaos Management

View all Training Programs